Refund policy

Refunds                                                                                                                              Once an order has been completed, it cannot be canceled or refunded. Masks, hats, and earrings or are non-returnable/non-exchangeable. However, if a clothing item does not work out for you, we are happy to offer store credit that will go toward your next order once your item has been returned.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at orders@dapperanddarlings.com. If your return is accepted, you will be responsible for the shipping cost. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at orders@dapperanddarlings.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale/discounted items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. All postage costs for exchanges must be covered by the customer. Write us a note on your packing slip stating the product and size you would like instead. 

Please return exchanges to: 

9249 S. Cicero Avenue 

#384

Oak Lawn, IL  60454